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Your Privacy & Security

We believe healthcare should be private, secure, and always under your control.

Never Sold

Your health data is never sold to advertisers, insurers, or employers. Period.

Bank-Level Security

Your data is encrypted with the same standards banks use for financial transactions.

Anonymous by Design

No personal identification required. Your sessions are completely anonymous.

What We Know About You

We collect only what's necessary for your health consultation:

  • Your symptoms and health concerns (to provide medical guidance)
  • Basic usage analytics (to improve our service)
  • Technical information (to keep the app running securely)

We do NOT collect: Your name, address, phone number, email, insurance information, or any identifying details.

Your Insurance & Employer Won't Know

Complete anonymity means complete privacy:

  • No insurance billing or claims
  • No medical records created
  • No employer notification
  • No government databases

Your consultations exist only in our secure system and are never shared with third parties.

How We Protect Your Data

Encryption

All data is encrypted both when stored and when transmitted, using industry-standard AES-256 encryption.

Secure Infrastructure

Our servers are hosted in secure, certified data centers with multiple layers of physical and digital security.

Your Control & Rights

You're always in control:

  • Delete anytime: Contact us to delete all your data permanently
  • No account required: Use the service without creating persistent accounts
  • Session-based: Your data is automatically compartmentalized by session
  • Questions welcome: Contact us anytime about how your data is handled

Questions or Concerns?

We're committed to transparency about your privacy. If you have questions about how we handle your data:

Email us at privacy@sddx.care

Last updated: January 2025